Softlines Area Team Leader - Meijer - Port Washington, WI

Currently, Meijer is looking for a Softlines Area Team Leader. Plans, directs and supervises team members in the day to day operations of the Softlines department. Implements strategies to improve customer service, drive store sales, and increase profitability. Ensures customer needs are met, complaints are resolved and service is quick and efficient. Maintains store appearance with a focus on prime shopping hours, product presentation and company standards. Provides support to team members during peak periods or when scheduling conflicts arise.

Key responsibilities include:
Responsible for staffing selection and hiring to achieve staffing needs

Promotes succession planning by providing career paths, identifying development needs for the Team Members, and being involved with and accountable for promotion decisions

Documents and applies disciplinary actions and makes recommendations concerning discharge

Supervise the execution of the Merchandising plan within the Softlines area

Is responsible for P&L, achieving sales, labor and shrink plans for the department

Implements Corporate processes to achieve goals including shrink, margin, profit, sales, labor

Models exceptional, fast and friendly customer service

Mentors and coaches Softlines Team Members to ensure production levels are to Meijer standards

Assists in training the General Merchandise Team Leaders and Team Members in correct Softlines Merchandising standards

Ensures the Softlines team is thoroughly trained in all aspects of their jobs and have completed all required training

Reviews Customer Survey and customer feedback from previous week or day

Schedules and supervises the Softlines Team to:
Maintain department conditions and operations

Set floor to floorplans, planograms and templates

Complete daily price changes and weekly ad sets

Execute inventory preparation of the sales floor and backroom

Set and stock all Softlines specific area planograms

Communicates the Meijer Friendly Initiative in all team meetings and conversations

Analyzes production results from the previous days stocking and discussing with Team Members

Reviews sales goals, supply costs, stock loss/shrink results and goals

Promotes a safe work environment

Reliable and consistent attendance is required

Other daily tasks as required

Qualifications:
High school diploma or its equivalent

3-5 years of related retail experience

1 year of management experience

Successful completion of all required curriculums

Demonstrated ability to communicate to team members in the organization in a way that provides clear and precise direction

Demonstrated ability to resolve conflict and by addressing root cause issues

Demonstrated ability to manage multiple tasks

Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions

Demonstrated ability to teach suggestive selling

Demonstrated ability to lead an organization that practices working safely at all times

Demonstrated ability to mentor team members in all areas of the organization including SDITs, team members in hourly positions and team leaders

Successful completion of all required certifications