Technical Support

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REED are working with the second largest company in Asia and a top 50 Technology company globally. The company creates new technologies to assist with product sites in a number of industries and 70% of the products it creates are industry firsts. Their European Head office in Belgium is currently looking for a Technical Support professional who can speak Czech fluently. 

Tasks

– Support our sales engineers and customers by phone, e-mail and during personal visits.
– You assist our sales engineers with your technical knowledge and expertise to find out and solve problems by answering inquiries concerning technical product specifications, capabilities and applications.
– You are responsible for giving internal product training to new and current employees to insure that they have the necessary product knowledge for sales activities.
– Conduct product application testing for our sales engineers and customers.
– Support new product launches by coordinating the release training and materials.
– You assist our sales engineer with on-site presentations to customers locally and abroad for building up a trustful relationship with the customer and for providing reliable solutions.
– You will also conduct market research and provide competitive information to our sales team.
– Being a specialist for a product line, you visit customers with the sales team to timely grasp the view of market and to optimize our business

Profile

– You have a technical bachelor degree in a related specialism
– You are able to prioritize and have the ability to understand the needs of customers.
– You are willing to travel within Europe for 20% of your time.
– You have a high degree of service orientation.
– Good communication skills and ability for consulting, training and reporting.
– Thanks to your sense of ownership and good time management, you can find small but important things to be improved in your daily work.
– You have a good knowledge of Microsoft Office (especially Word and Excel).
– You speak Hungarian or Czech on a native level and have excellent English. Speaking German as well is considered as a very good plus.

If you are interested in finding out more please send me an up to date copy of your CV and we can organise some time to speak.

If you are interested in this challenging opportunity and you believe you can be a right fit, please send us your resume. For any other interesting positions and more information you can connect with us directly on LinkedIn: https://cz.linkedin.com/in/laurence-don-carolis-392496a
You can find all REED openings on our company website www.reedglobal.cz. Please like us on the Facebook and you will have a chance to receive interesting updates and helpful advice from recruitment field: www.facebook.com/RSRCzechRepublic.

We are looking forward to hearing from you.

The selected candidates will be contacted within 2 weeks from received application. By answering to this advertisement or sending your CV and other personal materials, you consent to the collecting, processing and storage of your personal data in accordance with Act No. 101/2000 Coll. Privacy.