Surgery Scheduler - Aurora HealthCare - Germantown, WI

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Imagine Yourself Here…

At Aurora Health Care we believe that each of us can use our knowledge, experience and creativity to help people live well. We’re a non-profit organization with a clear vision of providing people with better health care than they can get anywhere else. Our strength stems from teamwork and collaboration among a talented and diverse group of professionals.

Responsibilities:

Primary Purpose

Schedules surgeries and special equipment needs, and processes patient charges. Assists in maintaining efficient flow of the Operating Room (OR) schedule and communicates all pertinent information to appropriate parties.

Major Responsibilities

Coordinates scheduling of surgical procedures between physicians and their offices, available OR specialty time, anesthesia, and other departments as necessary (i.e., X-ray, MRI, CT, etc.). Coordinates and communicates changes to existing schedule with appropriate departments/staff and makes adjustments to ensure maximum utilization of rooms and equipment.

Schedules next day and beyond surgical procedures. Maintains and updates surgery assignments. Prints and distributes future OR schedules to all appropriate areas. Notifies providers with schedule changes and additions.

Obtains necessary lab work, x-rays, H&P (History & Physical) as applicable.

Processes patient charges and calculates based on procedure type, length of procedure, and supplies used. Reviews revenue to ensure charges are entered for every patient. Runs reports and verifies correct entry of codes and updates charges if errors are made.

Answers, screens, triages, prioritizes, and determines urgency of incoming calls. Acts as a resource to providers, staff, patients and families.

Operates and troubleshoots office equipment, arranges for maintenance repairs as necessary. May maintain inventory of office supplies, and complete and submit supply orders to replenish stock.

Qualifications:

Licenses & Certifications

None Required.

Degrees

High School Graduate.

Required Functional Experience

Typically requires 1 year of experience in a health care setting performing customer service functions that may include experiences in scheduling, registration, insurance authorization and/or patient billing.

Knowledge, Skills & Abilities

Demonstrated knowledge and proficiency with medical terminology. Basic knowledge of medical insurance plan terminology.Excellent communication skills; ability to effectively communicate with a variety of patients, staff and physicians. Able to read and understand verbal and written instructions.Excellent interpersonal and customer service skills.Excellent organization and prioritization skills. Ability to work in a fast-paced environment with changing priorities and short deadlines.Must have a high attention to detail.Proficient computer skills including experience in using Microsoft Office or similar applications, and electronic mail.

Scheduled Hours:

Monday through Friday 8:30 am – 5 pm. Will work out of / travel to local sites (Menomonee Falls, Hartford, Germantown) to work with physician and his team to meet the needs of our patients.

Location Address:

N84W16889 MENOMONEE AVE

MENOMONEE FALLS, WI

53051

WAUKESHA