Electronics Team Leader - 1600 Port Washington Rd, Grafton WI 53024 - Meijer - Port Washington, WI

Key Deliverables:

• Schedules and supervises the Electronics area team
  


• Responsible for staffing selection and hiring to achieve staffing needs
  


• Promotes succession planning by providing career paths, identifying development needs for the Electronics team members, and being involved with and accountable for promotion decisions
  


• Documents and applies disciplinary actions and makes recommendations concerning discharge
  


• Ensures the Electronics team is thoroughly trained in all aspects of their jobs and have completed all required training
  


• Models exceptional, fast and friendly customer service
  


• Is responsible for P&L, achieving sales, labor and margin plans for the department
  


• Reviews sales goals, supply costs, stock loss/shrink results and goals
  


• Mentors and coaches the Electronics team members to ensure customer service and sales goals are exceeded and the Electronics area is maintained to Meijer standards
  


• Reviews Customer Service Surveys and customer feedback from previous week or day
  


• Spends 80% of time on sales floor communicating with customers and team members to ensure exceptional service is being delivered by organizing and maintaining the Remarkable Service Board
  


• Communicates the Meijer Friendly Initiative in all team meetings and conversations
  


• Inventory preparation of the Electronics Sales Floor and Backroom
  


• Reviews the Electronics department to ensure the merchandising and customer service levels are to Meijer standards
  


• Maintain balance on hand integrity and accuracy to standards
  


• Responsible for stocking work assignments for the General Merchandise Team
  


• Responsible for all overstock and General Merchandise backroom conditions
  


• Promotes a safe work environment
  


• Reliable and consistent attendance is required
  


• Other daily tasks as required
  

Qualifications:

• High school diploma or its equivalent required
  


• 2-3 years of related retail experience
  


• One year of management experience
  


• Experience with Photo Lab equipment is preferred
  


• Completion of all required courses
  


• Demonstrated ability to communicate to team members in the organization in a way that provides clear and precise direction
  


• Demonstrated ability to resolve conflict and by addressing root cause issues
  


• Demonstrated ability to manage multiple tasks
  


• Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions
  


• Demonstrated ability to teach suggestive selling
  


• Demonstrated ability to lead an organization that practices working safely at all times
  


• Demonstrated ability to mentor team members in all areas of the organization including SDITs, team members in hourly positions and team leaders.
  


• Successful completion of all required certifications