Child Support Specialist - Washington County, WI - Washington County, WI

Washington County, located in West Bend Wisconsin has an excellent opportunity as a full time Child Support Specialist working in the County Attorney’s Office. Under the general direction of the Child Support Supervisor, is responsible for the establishment, modification and enforcement of child support orders, as well as the establishment of paternity.

Qualified candidates must possess:
Bachelor’s Degree in a legal, business, human services, or a related field.

A minimum of two years of experience working in a legal or social work setting preferred.

A valid Wisconsin driver’s license.

Computer proficiency including working knowledge of word processing is necessary.

Starting hourly rate is $22.10. Washington County offers a comprehensive benefits package which includes: Health, Dental, and Life Insurance; Short and Long Term Disability; Wisconsin Retirement System and Wisconsin Deferred Compensation (IRS 457); Holidays and Paid Time Off (PTO).

Our Mission at Washington County is to be a collaborative leader in providing efficient and effective public services for the well-being of our citizens. Washington County believes in the values of Respect, Optimism, Integrity, Innovation, Compassion, and Collaboration . As trusted stewards of Washington County’s future, we provide innovative and cost effective core public services. Please visit our website at www.co.washington.wi.us to complete our online application. Applications will be accepted until May 13, 2016 or until the needs of the Department are met. If you have any questions, please call (262) 335-4633. Thank you for considering Washington County.

Washington County is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities

Position Summary:
Under the general direction of the Child Support Supervisor, is responsible for the establishment, modification and enforcement of child support orders, as well as the establishment of paternity.

Duties/Responsibilities:
The following duties are normal for this position. These are not to be construed as exclusive or all‑inclusive. Other duties may be required and assigned.

Interviews case participants to obtain necessary information and documentation to create and maintain a viable case file and to comply with State and Federal regulations.

Reviews relevant statutes, rights and legal obligations with case participants involved in child support and paternity matters.

Determines the legal or administrative action to be taken on each case file.

Examines court and other public records relating to the financial or legal status of the involved parties.

Determines non‑cooperation and completes non‑cooperation reports, when necessary.

Determines payer’s ability to pay support and/or related expenses and to provide health insurance.

Prepares case files and documents for court proceedings including e-file cases. Testifies in court when needed.

Serves as liaison to Human Services and legal authorities in matters related to cases.

Drafts orders for support and income withholding.

Monitors court orders for compliance.

Conducts administrative reviews for tax intercept and credit bureau programs on individual cases.

Identifies potential fraud cases and makes appropriate notifications.

Maintains appropriate records and prepares reports, when necessary.

Determines when a case file should be closed according to the federal regulations. Processes the file closing letter.

Performs other duties as assigned, including responding to an emergency event.

Work Direction Received:
Works under the general direction of the Child Support Supervisor.

Supervision Exercised:
None.

Decision Making:
Decisions are made independently concerning most aspects of the worker’s individual case load, including determining the next appropriate action for each case, negotiating with parties concerning out-of court settlements, developing recommendations for County Attorney regarding cases scheduled for court, handling phone calls and walk-ins from public, employers, attorneys and other governmental agencies and the prioritizing of daily work.

Interaction:
There is significant interaction with the court system, custodial and non-custodial parents, attorneys, Human Services Department, and the general public.

Essential Knowledge and Abilities:
Knowledge of the laws, rules and regulations pertaining to child support and paternity matters; various Human Service assistance programs; research methods; Child Support KIDS System; and reporting principles and practices. Ability to conduct interviews, interpret laws and procedures, obtain cooperation from others, communicate effectively orally and in writing, and interact effectively with co‑workers, clients, and the general public. Able to fulfill physical demands of job, sensory demands (seeing and hearing), and cognitive demands (concentration, conceptualization, memorization).

Training and Experience:
Bachelor’s Degree in legal, business, or human services related field, a minimum of two years of experience working in a legal or social work setting preferred and a valid Wisconsin driver’s license. Computer proficiency including working knowledge of word processing is necessary.