Administrative Support Assistant (CYS), NF-03 - Department of the Army - Belgium, WI

There when you need us!

Child, Youth & School Services recognizes the challenges of our Soldiers

and their Families. By offering quality programs for children, youth and

students, CYS supports the Army Family Covenant by reducing the conflict

between mission readiness and parental responsibility.

Receives patrons in a professional manner. Maintains records, files, statistical data, and suspense system. Assists and maintains leave data and time and attendance data. Understands and articulates policies to patrons in a courteous and professional manner. Required to control access to the building for the protection of the youth. Provides administrative support to management and the program.Monitors supplies and resources. Assists in facility key control.

Work requires knowledge of the

methods and procedures that are part of, or subordinate to, an administrative

or program area. These workers carry out

specific procedures and use established methods. They apply practical knowledges of regulations

and precedent cases. Problems and issues

that do not fit within the scope of established guidelines are usually referred

to administrative or program specialists for resolution.

TRAVEL REQUIRED

Not Required RELOCATION AUTHORIZED

No KEY REQUIREMENTS

Direct Deposit is required

Social Security Card is required

Citizenship eligible under country SOFA agreement. DUTIES:
Oversees the administrative management of the reception area of a CYS Program. Receives children, youth, parents, and other visitors in a courteous manner. Answers main telephone, ascertain nature of call and direct caller to appropriate staff takes a message or personally provides desired information. Provides customer service expected in a “First Choice” organization. Utilizes Child and Youth Management System (CYMS) to oversee the collection, accurate accounting and reporting of funds; and to collect and maintain up-to-date statistical data for planning and reporting purposes IAW higher headquarters and statutory requirements. Utilizes an electronic cash register system and calculator to compute and record individual transactions for customers and to enter data into predefined categories for regulatory-signed statistical reports and tracking of income data as it pertains to the CYS program. Provides administrative support including typing/word processing, mail preparation, copying, distribution, telephone calls, and travel orders for CYS personnel. Using office automation equipment and word processing software, prepares a variety of correspondence, memorandums, briefings and Daily Activity and other reports required for day-to-day operation. Refers to agency regulations, flip charts, dictionaries, and other typical office reference materials to ensure proper format, grammatical accuracy, and correct spelling. Maintains records, files, statistical data, and suspense system. Initiates Civilian Personnel actions and helps track background clearance checks. Assists in maintaining leave records, and time and attendance records. Prepares invoices, supply and equipment requests. Uses E-Mail to send and retrieve messages. Understands and articulates policies relating to patron fees, waiting lists and program events. Coordinates vacancies and reservations for the hourly care program as required. Works cooperatively with Resource and Referral to track program vacancies and occupancy rates as required. Ensures risk management procedures (i.e., abuse prevention, identification, and reporting procedures; accident prevention, etc.) are followed. Monitors supplies and resources. Orders office supplies. Assists in facility key control. Performs other duties as assigned.

QUALIFICATIONS REQUIRED:
Applicant must

demonstrate one (1) year specialized experience in administrative office work related

to the administrative management of a child and youth service program (i.e.

knowledge of CYMS database). DEMONSTRATED

WORK EXPERIENCE MUST BE EQUIVALENT IN DIFFICULTY AND COMPLEXITY TO THE NF-02

LEVEL. Specialized experience is

experience that equipped the applicant with the particular knowledge, skills,

and abilities (KSA’s) to perform successfully the duties of the position and

that is typically in or related to the position to be filled.

Progressively responsible administrative duties.

Skill in operating a manual or electric typewriter and current automation system and software (Microsoft Windows, Word, Power Point, Excel) required. Must be able to type 40 wpm.

Knowledge of grammar, spelling, capitalization and punctuation and composition techniques needed to accurately type a variety of material from written sources or voice recordings.

Possess the ability to communicate effectively orally and in writing.

HIGHLY PREFERRED: Knowledge of formats, forms, typing policies and common terminology of the program for which the work is to be performed.

SUBSTITUTION

OF EDUCATION:
Bachelor’s degree in related fields.

Conditions of Employment:
1. A one-year probationary period may be required.

2. Meet all qualification/eligibility requirements.

3. A completed and signed copy DA Form 3433 is required prior to entrance on duty.

4. Appointment is subject to completion of a favorable background checks/investigation to determine suitability for this position.

5. Successfully complete a health screening. Immunizations may be required as a condition of employment for the health and safety of those in the facility as determined by medical authority. Already immune individuals (based on documented receipt of vaccine series or physician diagnosed illness), or those subject to religious exemption, or medical contraindication are exempt from this requirement.

NOTE (1): No person, regardless of circumstance, will be approved to provide child care services and/or approved for hire in positions designated as having regular and recurring contact with children if the background check discloses that the individual has been convicted for any of the following: a sexual offense, any criminal offense involving a child victim or a felony drug offense.

HOW YOU WILL BE EVALUATED:
Experience refers to paid and unpaid experience including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Referral lists are based on the qualifications stated in the job announcement. Your qualifications MUST be fully described in your resume. In describing your experience, be clear and specific. NO ASSUMPTIONS WILL BE MADE REGARDING YOUR EXPERIENCE. BENEFITS: Nonappropriated Funds (NAF) Regular positions include employee benefits. For additional benefits information go to http://www.armymwr.com/naf-benefits.aspx

THE

TOUR OF DUTY REQUIRES ROTATING SHIFTWORK TO INCLUDE WEEKENDS AND HOLIDAYS.

OTHER INFORMATION:
Additional selections may be made from this vacancy announcement for up to 90 days after the closing date.

The Area of Consideration for this vacancy

announcement is SHAPE, Belgium commuting area. (Military

Spouse Preference (SEP), Involuntarily Separated Military Preference (ISMP),

Family Member (FM), Employees Separated under Business Based Action (BBA),

Current and Former NAF employees (CNE/FNE), Current APF employees (CAE),

Outside Applicant Veteran (OAV), and Outside Applicant Non-Veteran (OANV),

preference eligible candidates are included in the area of consideration.)

Any individual who was required to register with Selective Service and who is not registered or knowingly and willfully did not register before the requirement terminated or became inapplicable to the individual, will not be appointed.

Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest.

Refusal of a military spouse to participate in established recruitment procedures for a RFT or RPT position (for example, interview, and so forth) is considered a declination of employment and is a basis for termination of SEP entitlement for the current PCS of the sponsor.

The Department of the Army provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process notify your servicing NAF Human Resources Division (HRD). Requests for reasonable accommodation will be made on a case-by-case basis.

The Department of Army Nonappropriated Fund Instrumentalities are an equal opportunity employer.

Conversion of employment category

(from RPT to RFT) may be accomplished without further competition in accordance

with AR 215-3.

HOW TO APPLY:
Note to applicants: Please include name and contact information for at least two (2) professional references in your resume and/or DA Form 3433 application when applying for jobs.

To apply for this position, you must submit a complete application package (see below) by 11:59 PM (EST) on the closing date reflected on this vacancy announcement.

A complete application package contains:
1. Resume and/or DA Form 3433 http://cpol.army.mil/library/naf/jobkit/app-01.html

2. Completed Occupational Questionnaire ( View Occupational Questionnaire )

3. Any required documentation to support qualification or education requirements (e.g. certification(s), licensure, transcripts, etc.) For more information, see Required Documents (below)

4. If claiming Military Spouse Preference (MSP) please submit a copy of Permanent Change of Station (PCS) Orders (along with proof of marriage if applicant’s name does not appear on sponsor’s orders) with your application.

5. If claiming Involuntarily Separated Military Preference (ISMP), submit a copy of the DD 214 (member 4 or service 2 copy) or equivalent with your application.

6. If claiming Family Member (FM) Preference, submit a copy of your Sponsor’s Permanent Change of Station (PCS) Orders with your application.

7. If claiming Department of Defense (DoD) Nonappropriated Fund (NAF) Business Based Action (BAA) Priority Consideration, submit a copy of the DA Form 3434 or notice of separation due to business based action with your application.

8. If claiming DoD Current or Former (within 36 months from separation) NAF employee (CNE/FNE) Priority Consideration (to include current Appropriated Fund (APF) employees) submit a copy of DA Form 3434 or equivalent with your application.

9. If claiming Outside Applicant Veteran (OAV) Priority Consideration, submit a copy of the DD 214 (member 4 or service 2 copy) or equivalent with your application.

10. If submitting a manual application, your responses to the Occupational Questionnaire (to view questionnaire click View Occupational Questionnaire ) must be completed on the OPM Form 1203-FX. (To download form, click or paste this URL into the browser https://www.opm.gov/Forms/pdf_fill/OPM1203fx.pdf )

PLEASE NOTE: Please continue completing all questions within section 25 of the 1203-FX form (Occupational Questionnaire) regardless of the numbering sequence. Neglecting to respond to the job related questions will result in an ineligible rating.

You may submit your application package using one of the three methods identified below:

1. ONLINE (preferred) at https://www.usajobs.gov/ and search for Vacancy Identification Number (VIN) 1661169

2. FAX : Fax your application package (see above) to the USA Staffing Fax Processing Center (478) 757-3144. The VIN (1661169) must be clearly identified.

3. IN PERSON: You may drop off your application package (see below) in person to the servicing CPAC, NAF HR Office listed as the point of contact for this vacancy announcement.

• To inquire about additional application options or to request Reasonable Accommodation please contact the CPAC, NAF HR Office listed as the point of contact for this vacancy announcement.

Additional Forms and URL links:
Fax Coversheet: https://staffing.opm.gov/pdf/usascover.pdf if faxing additional documents

Applicant checklist – http://www.chra.army.mil/a_char/tools/gps/files/Applicant%20Checklist%20-%20May%202014~466.doc

REQUIRED DOCUMENTS:
Before you can start working, the following documents will be needed:

All applicants are required to submit the following supporting document type(s):

Applicants may also submit the following supporting document type(s),which may not be required for all applicants:

• Other (DA3434, PCS Orders, transcripts, etc)

Foreign Education: Qualifying education from colleges and

universities in foreign countries must be evaluated in terms of equivalency to

that acquired in U.S. colleges and universities.

For further information, visit : http://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html

AGENCY CONTACT INFO: NAF Human Resources Office

Phone: 003268275306

Email: USARMY.BENELUX.HQDA-CPAC.MBX.NAF@MAIL.MIL

Agency Information:
USAG BENELUX CYS

CYSS

Unit 21420

APO,

AE

09705

Belgium